1 00:00:00,000 --> 00:00:11,500 Mary Rees: Good afternoon and we'll wait another minute or two while everyone joins us. Welcome to Moorpark College Remote Work Visioning Forum. So, thank you for being with us today. 2 00:00:13,700 --> 00:00:15,566 Just wait another minute or two. 3 00:00:25,466 --> 00:00:35,566 Well, we want to thank you all for joining us, like I said for this visioning forum. We know this is complicated and it's a process, but we are delighted to be kicking off the whole process. 4 00:00:36,800 --> 00:00:49,733 This meeting is being recorded. It is also closed captioned. So if you want to click the CC at the bottom of your screen, you can see the live transcripts. Like I said, it will be recorded. The 5 00:00:52,533 --> 00:00:59,933 verbal part will be recorded, also the chat. So if you think you're sending private chats, we're going to be recording all the chat 6 00:01:01,633 --> 00:01:10,433 so that we can capture people's ideas. So we want to just give everybody the heads up on that. So we will be using the chat to say people's comments as well. 7 00:01:11,766 --> 00:01:14,499 That's where we are on that. On the next page, 8 00:01:17,800 --> 00:01:25,233 we'll talk a little bit about how people can participate, and what we're going to be talking about today. So Julius is going to give us... 9 00:01:28,266 --> 00:01:33,732 So Julius is going to give us an introduction and then we have three different areas that we wanted to 10 00:01:34,333 --> 00:01:45,399 focus on. One would be remote work lessons learned over Covid. One would be on new remote work practices and innovations that we have either, 11 00:01:46,000 --> 00:01:52,033 the insight has come to us. So things that we started doing during the time that we want to make sure that we continue. 12 00:01:52,633 --> 00:02:02,266 And the third is possible remote work guidelines. So what needs to be changed, implemented, and that, as far as guidelines related to remotely work. 13 00:02:02,766 --> 00:02:12,599 And then, at the end we're going to look for workgroups to continue this work. So like I said this is complicated. This is a process but we're going to be kicking off the process here. 14 00:02:13,666 --> 00:02:29,232 On the next page, slide I should say, we'll talk about how we're going to people can participate. So we have three ways for everyone to participate in the in the discussion this morning. The first one is the raised hand. 15 00:02:30,266 --> 00:02:40,732 We do ask that people be be muted, unless you have been called on. So we're going to go through, and each of those areas there's some questions and 16 00:02:41,400 --> 00:02:58,400 if you have a question, an answer, a comment, you can raise your hand and either Julius or Linda will call on you, and then, when you're called on, we ask that you unmute yourself and let us hear from you. 17 00:03:00,166 --> 00:03:09,899 Those that don't want to verbally discuss input to the questions, we do have a chat with some additional questions and 18 00:03:10,766 --> 00:03:19,866 your input through the chat will be very much appreciated. So you can either raise your hand and be called on to give your input, or you can put your input in the chat. 19 00:03:20,600 --> 00:03:28,033 Also, Michael is going to put in the chat a link, which has the questions and you can answer the questions 20 00:03:28,700 --> 00:03:39,066 there in the link and then that link will also be available. As you know the chat kind of comes and goes as you're moving through. So if you want to provide the input 21 00:03:39,466 --> 00:03:47,132 to questions in the link, that's another way. So we have the three different ways that people can provide input to the questions. 22 00:03:47,766 --> 00:03:57,366 As I said, the three different areas that we're going to be looking at today. So we have about 10 minutes for each of those different topics. 23 00:03:57,866 --> 00:04:05,466 And then at the end we're going to take some time to look at next steps and work groups and time frames and all of those kind of criteria. 24 00:04:07,866 --> 00:04:10,299 So Julius, good afternoon. 25 00:04:10,566 --> 00:04:22,266 Julius Sokenu: Hi everyone. Thank you so much for joining us this afternoon. This is a very serious topic for us, but it's also a topic that will help in terms of how we move forward 26 00:04:22,533 --> 00:04:40,199 as a learning community, as a working community, and as individuals in community together. So it is very important that we engage this with a sense of that gravity. This is not a conversation that is into solving just immediate problems we have 27 00:04:41,233 --> 00:04:46,099 or the immediate concerns people have, this is about moving, looking forward and looking towards the future. 28 00:04:46,666 --> 00:04:54,132 So if that if you're having you did particular problems with the service area or with your instructional area, this is not the venue for that. 29 00:04:54,300 --> 00:05:07,266 This is a venue sort of vision, as we said, the emphasis is on visioning for the future. How we would like to see the nature of work, the nature of remote work, in particular for this college and for this district moving forward. 30 00:05:07,800 --> 00:05:14,466 We are Moorpark College in a three college district and that's very important to remember as we're having this conversation. 31 00:05:14,733 --> 00:05:30,066 That what we talk about might be appropriate and operationalized and can do it at Moorpark College, but we're also a system with a three college structure and so that they're making modifications that is necessary to fit into that three college structure. 32 00:05:31,500 --> 00:05:40,900 Very important is for us to think of how we want the workplace to look like. What we want the workplace to engender. Moving forward. 33 00:05:41,300 --> 00:05:49,733 And so things like, are we looking at work rotations, are we're looking at percentage of in person versus online or remote work, 34 00:05:50,500 --> 00:06:07,933 are we talking about working in shifts. I mean what do we mean by remote work? Also we need to listen for understanding and action. So as we engage in this conversation I asked that listening is a part of this, as well as talking and articulating and chatting. 35 00:06:09,133 --> 00:06:18,899 Part of our work and part of this conversation is aimed at helping us create accountability for all individuals involved. For the employee. For the manager. 36 00:06:19,400 --> 00:06:26,600 In some ways, because it will involve students, ultimately, at some point. How do we hold students accountable as well, but in part of this conversation. 37 00:06:27,133 --> 00:06:36,799 We're looking at creating a system that identifies best practices and how we can then take those best practices, some of them are being education, others might not be. 38 00:06:37,133 --> 00:06:42,199 But what are we hearing from other areas, and what are we doing from other areas that inform the way in which we do our work. 39 00:06:42,866 --> 00:06:49,866 It is imperative that as we move forward that we acknowledge the fact that remote work will be a part of the work we do. 40 00:06:50,633 --> 00:06:53,666 It is imperative that we remember that these are 41 00:06:54,000 --> 00:07:07,500 brick and mortar institutions. Moorpark College is not an online institution per se, and so we need to start work with that dynamic and be very clear with that dynamic. Nobody's been employed at Moorpark College, maybe a handful of people to work exclusively online. 42 00:07:07,866 --> 00:07:10,032 And so we need to be very much aware of that. 43 00:07:11,100 --> 00:07:15,266 We also need to work from the notion that we're looking at operations. 44 00:07:15,633 --> 00:07:27,099 That we're looking at creating policy. So whenever we're talking about here this college, our sister colleges will also be talking about, and there'll be district wide policy around remote work that will come out of this. 45 00:07:28,100 --> 00:07:32,166 Administrative policy, Board policy will come out of this conversation, ultimately. 46 00:07:32,700 --> 00:07:45,633 And that also says it's not something we'll be able to rectify the next month or the next two months, but we're looking at the long haul. I'm really thinking of all this conversation and culminated in practice, maybe in the spring, at the very earliest. 47 00:07:46,866 --> 00:07:51,166 Also, we need to have evidence and data to support what we're talking about. 48 00:07:51,600 --> 00:08:01,700 And thus we talked about but bringing together a small groups of people to look at each of these areas for operations and investigation and then using data to support that. 49 00:08:02,100 --> 00:08:13,733 So, it is not just how people feel, it's not just what people want, but it's how we will impact the delivery of instruction and services, both student services and business services 50 00:08:14,400 --> 00:08:20,200 moving forward. We have learned a great deal from working remotely during the Covid pandemic. 51 00:08:20,466 --> 00:08:34,266 And there's a lot to be leveraged from what we've learned. This is an opportunity to take that and use that. So that we can better serve our students, we can better serve one another and our working relationships, we can build an institution that is not just being 52 00:08:34,766 --> 00:08:41,432 reactive but has been proactive. Again, our goal with the meeting today and this is to really 53 00:08:42,300 --> 00:08:53,466 almost, I'm re-using the term or expression [undiscernable]. Tell me what we want to have happen as a college community and then we'll build together what we want to happen 54 00:08:53,866 --> 00:09:01,699 as a college community. Now that information needs to be taken to the district wide forum for conversation. And so that district wide forum will take what we as Moorpark College has 55 00:09:02,766 --> 00:09:15,232 presented, what Ventura has presented, and what Oxnard has presented, and then come up with some baselines, some standard practice around that. And then there might be areas for nuance with each campus, for each campus culture is different. 56 00:09:15,600 --> 00:09:31,800 But that's kind of what we're doing, gathering information to put together to inform district wide practice. So having said that, I'm going to sort of have us move on to the next slide and I believe Mary will be doing that slide. 57 00:09:44,800 --> 00:09:47,266 Mary: This topic is remote work lessons learned. 58 00:09:49,033 --> 00:09:52,566 Julius: Okay. So we want to start off by - next slide please? 59 00:09:53,700 --> 00:10:10,800 By asking you to go ahead and give us some insight on remote work and the lessons that we've learned. So the first part of this is, if you can put in chat what one or two words describe your work experience of working remotely. 60 00:10:13,066 --> 00:10:19,632 So one or two words. Just words. So you can start inserting that into chat, we'd appreciate it. 61 00:10:20,200 --> 00:10:28,566 Linda Resendiz: Doable. Effective. Productive. Efficient. Accessible. Convenient. Efficient. Less stress. 62 00:10:31,233 --> 00:10:32,333 No drive. 63 00:10:33,366 --> 00:10:43,632 Convenient. Isolating. Work life. Balance. Flexibility. Challenging in a positive way. Convenient. No traffic. Effective. 64 00:10:44,833 --> 00:10:45,999 Didn't get to. 65 00:10:48,366 --> 00:10:55,966 Less valuable. Flexible. Less gas. More accessible to students. Adapting. More productive. 66 00:10:58,200 --> 00:10:59,500 Effective and efficient. 67 00:11:01,500 --> 00:11:11,100 Julius: I see better work life balance. This whole notion of creating a pace that's a safe safer environment. 68 00:11:12,600 --> 00:11:14,733 Less carbon footprint, thank you. 69 00:11:17,233 --> 00:11:28,933 Okay. So keep populating that. While we're doing that, there is a raised hand question. So what did learn from working remotely? 70 00:11:30,633 --> 00:11:40,666 Again, you can enter that information into the link, but we will ask for folks to also raise their hands, and we can share some of that with the larger group. 71 00:11:48,633 --> 00:11:50,633 Linda R.: Don't be shy. Participate. 72 00:11:51,833 --> 00:11:53,866 Alright, our first one, Allison. Go ahead 73 00:11:55,300 --> 00:11:55,933 Allison and unmute yourself. 74 00:11:57,000 --> 00:12:03,500 Allison Barton: I learned how to use Zoom better and I learned how to use a lot of technology, better. 75 00:12:05,666 --> 00:12:06,332 Julius: Thank you. 76 00:12:08,100 --> 00:12:08,700 Linda R.: Dina? 77 00:12:12,366 --> 00:12:16,466 Dina Pielaet: It redefines the notion of multitasking. 78 00:12:18,900 --> 00:12:29,833 I mean I'm able to sit and do so many things at one time on multiple systems, and have less distraction. And I find 79 00:12:30,400 --> 00:12:45,966 that going to campus is wonderful and I love it, but it's like almost taking a vacation from the level of work that I can produce when I stay here and focus. So multitasking. 80 00:12:46,233 --> 00:13:00,066 Julius: Thank you. So productivity keeps coming up quite a bit here. That the notion of productivity, being more productive or less productive, but it seems to me that we're hearing a lot of people talking about how efficiencies can be put into place 81 00:13:00,500 --> 00:13:04,433 and they're being productive. I see that there's some hands raised? [Linda R.]: Yeah. 82 00:13:04,633 --> 00:13:05,466 Linda Corrigan. 83 00:13:07,500 --> 00:13:09,266 Go ahead and unmute yourself Linda? 84 00:13:14,766 --> 00:13:40,432 Linda Corrigan: Got it. I found it to be, it forces you to organize everything. Organize your living space, your workspace. You have to organize your files. You have to do online. I mean it just incorporates all good organizational skills and management of your work life, and your life at home. 85 00:13:41,700 --> 00:13:45,033 And I found that to be a rewarding and challenging. 86 00:13:48,733 --> 00:13:56,133 Julius: Thank you. So again, we want to think of when we say challenging, what does that mean for you, Linda. What does that mean for everybody. 87 00:13:57,800 --> 00:14:12,500 Linda C.: It challenges me to really think about where I'm at and working with students. It makes me aware of their environment and my environment, 88 00:14:13,200 --> 00:14:26,266 and how I look to them when I'm online. It's challenging and you have to be really, really cautious and aware of how you present yourself to the students when you're online. 89 00:14:26,700 --> 00:14:36,400 Julius: Okay. So that will lead us to as we're continue our conversation in terms of the nature of how we interact with students and some of the things we need to be aware of when we're talking about remote work. 90 00:14:38,000 --> 00:14:38,900 Banea has her hand raised. 91 00:14:41,266 --> 00:14:42,100 Linda R.: Go ahead Banea. 92 00:14:43,333 --> 00:14:56,233 Banea Sumpter: Okay, thank you. For the Fiscal Department in particular, we're not exactly student facing but as far as productivity, we definitely experienced or learned 93 00:14:56,733 --> 00:15:19,666 that we can be had faster turnarounds and tracking of documents that are signed electronically, rather than having such a heavy focus on paper documents and going here and there, and putting in mailboxes and tracking down signatures. We have much faster turnarounds and again, higher productivity. 94 00:15:20,966 --> 00:15:26,999 Julius: Thank you. Automation. It sounds like automation. I see that it's also referring to that in terms of students coming to 95 00:15:28,100 --> 00:15:34,666 virtual office hours. I see that in terms of paper work. Thank you. So automation is a benefit 96 00:15:35,700 --> 00:15:45,133 or an outcome that we want to hold on to after this pandemic is over, and as we move forward. Excellent. Okay. 97 00:15:46,500 --> 00:15:53,033 Any other hands raised or any other comments, before we move on to the next forum topic? 98 00:15:57,500 --> 00:15:58,900 Dina, you have your hand raised. 99 00:15:59,100 --> 00:16:09,333 Dina: I think I forgot something really important. I feel so much safer, to be quite honest, especially in lieu of the fact that our hospitalizations 100 00:16:09,900 --> 00:16:17,400 are higher than they were the first time around. It's just I don't feel safe. We just had four exposures 101 00:16:17,933 --> 00:16:37,433 in the household. We all had to go get Covid tests, we were all negative, but still, and I just got a call from two friends who are fully vaccinated who just recovered from Covid from going to the supermarket. So for me I still don't feel safe being in person with a lot of people. 102 00:16:38,966 --> 00:16:53,632 Julius: So this conversation, I think one aspect of it is about safety, working remotely, but this conversation is really I want us to think of it as post Covid. So what are we thinking of and what are we looking for, for the nature of work post Covid. 103 00:16:54,766 --> 00:17:01,966 And I'm one of those who believes that Covid will always be with us. It will become an endemic and we just have to deal with it like we do with the Flu and everything else. 104 00:17:02,800 --> 00:17:11,500 If we know that and if we if we subscribe to that, then everybody will have to come back to work in the office space 105 00:17:12,000 --> 00:17:19,700 for a majority of their work day. What would you want that work day to look like and what do you want that work distribution to look like. So that's the conversation we're moving into. 106 00:17:20,066 --> 00:17:28,866 I'm not dismissing the concern around safety and I'm just saying that... okay, so moving forward, what does that mean for us? How does that play itself out? 107 00:17:30,233 --> 00:17:36,666 Linda R.: Rosleen has a question. Are you going to take more questions for this one Julius? We have two more. 108 00:17:37,700 --> 00:17:39,600 Julius: Let's take a question, sure. 109 00:17:39,800 --> 00:17:41,966 Linda R.: Okay Rosleen, go ahead and unmute yourself, please? 110 00:17:42,600 --> 00:17:53,700 Rosleen Aurora: Hi I just have a comment, like, I was surprised that all these years working in Financial Aid, I never thought that our job can ever be remote and it will be accepted 111 00:17:54,233 --> 00:18:03,233 by the students and how well they adapted to it and how fast the processing became like for their sake. You know 112 00:18:03,666 --> 00:18:17,299 there used to be long lines and they're waiting and actually respecting their time too, where everything was processing lot faster. So I felt like they were getting better customer service and that's how I felt. Thank you. 113 00:18:17,700 --> 00:18:22,066 Julius: Excellent. So efficiencies. Thank you so much Rosleen. Michelle, you have your hands up? 114 00:18:23,666 --> 00:18:33,299 Michele Perry: Thank you. What I've learned, but also best practices might go hand in hand here, and what I learned is that, as a campus even as a district, we were very 115 00:18:34,000 --> 00:18:42,366 one person had answers or had the knowledge and so on, and I learned that it was better to have everything centralized and up to date, whether it was HR Tools, 116 00:18:42,600 --> 00:18:51,766 or business tools, or some kind of process outline where you could send via email to somebody for efficiency. And I found then because we 117 00:18:52,400 --> 00:19:04,366 decided at one point to learn from the person before us, or from the person who's in the office next to us, that it was really important to have written process and procedures. And where that was, we were real clear with people. 118 00:19:04,900 --> 00:19:12,100 Julius: Yes, so the documentation. The impact in documentation and then widely shared knowledge. Let's go to the next topic. 119 00:19:15,966 --> 00:19:17,732 [Mary]: So the news topic. Go ahead Julius. 120 00:19:17,900 --> 00:19:24,200 [Julius]: Go ahead Mary. [Mary]: The next topic: new remote work practices and innovations. 121 00:19:25,266 --> 00:19:36,366 Julius: So the question here is in the chat responses, in a few words identify a new practice that you or others created to support working remotely. 122 00:19:36,833 --> 00:19:45,799 So we've already heard the response to documentation that helps. Information sharing. Are other thing and you can enter those in chat. 123 00:19:49,066 --> 00:19:51,599 Recording every lecture. Excellent. Thank you Cindy Reed. 124 00:19:52,733 --> 00:19:54,833 Automation of repetitive tasks. Yes. 125 00:19:55,966 --> 00:19:57,666 Remote signatures. Thank you. 126 00:19:59,766 --> 00:20:02,399 Payroll moved timesheets to fully digital. Yea! 127 00:20:05,033 --> 00:20:08,433 Recording and editing demonstrations Thank you so much Erika. 128 00:20:09,800 --> 00:20:12,166 Remote support tools. Thank you Aaron. 129 00:20:17,100 --> 00:20:20,833 New creative and engaging learning methods. Virtual office hours. 130 00:20:26,433 --> 00:20:27,333 Converting to Teams. 131 00:20:29,100 --> 00:20:30,800 Intentional collaboration. 132 00:20:33,700 --> 00:20:35,066 Online meetings. 133 00:20:36,500 --> 00:20:39,200 Raider Rocks registrations. They were more effective. 134 00:20:42,166 --> 00:20:43,899 Local POCR process. 135 00:20:45,900 --> 00:20:51,100 Online submission of applications for cohorted programs, which I'm sure saves a great deal of time. 136 00:20:52,566 --> 00:20:56,166 Group exercises. Interoffice mail. Career week online. 137 00:20:59,066 --> 00:21:01,366 Virtual drop in for nurses. Tele-health. 138 00:21:02,933 --> 00:21:08,033 More participation through Zoom. What we're doing today is a clear example of that. 139 00:21:11,633 --> 00:21:14,333 Shared files in SharePoint. Thank you Brandon. 140 00:21:17,033 --> 00:21:17,666 Tele-health. 141 00:21:19,233 --> 00:21:21,366 Creative reporting mechanisms. Yes. 142 00:21:23,900 --> 00:21:31,300 So, the raise hand question is, what practices and innovations have been established during working remotely, 143 00:21:31,533 --> 00:21:42,533 to help our students. So we're focusing on how those practices; some of the ones you've already identified are helping students. But think of it in terms of these are really not just about your own operational work, but 144 00:21:42,900 --> 00:21:51,800 helping students learn better. Helping students navigate our services better. Helping students so that they can help make our work more streamlined. 145 00:21:53,200 --> 00:21:53,833 Forms. 146 00:21:55,233 --> 00:21:59,100 Yes, thank you Jodi. Allison? [Linda R.]: Yeah, Allison. 147 00:22:00,400 --> 00:22:16,900 Allison: So the Student Health Center offers Tele-health, which we weren't before. So we weren't able to offer distance learning students our services until now so that's great. And then some people just like it better. So we can offer that to students. 148 00:22:17,700 --> 00:22:24,200 Julius: That's a keeper. That's something we want to continue way after this is over, and build it into our regular practice. 149 00:22:26,200 --> 00:22:27,366 Online tutoring. 150 00:22:31,633 --> 00:22:33,833 Linda R.: Attendance for professional development. 151 00:22:39,600 --> 00:22:41,533 [Julius]: Humanizing online instruction. Claudia, you have your hand raised? [Linda R.]: Claudia. 152 00:22:45,333 --> 00:22:48,933 Claudia Sitlington: We implemented in all of our areas. 153 00:22:50,200 --> 00:22:55,633 We went online in March, so probably around April or May, what we call our virtual community hours. 154 00:22:56,033 --> 00:23:03,299 We actually had the opportunity to present on a virtual community hours at the First Year Experience conference this past February, 155 00:23:03,700 --> 00:23:07,466 in ways that we could still keep our students engaged 156 00:23:07,866 --> 00:23:20,266 and not feeling like they were having to sit in their rooms all day. So it was really a nice way that we invited them to have these conversations. It was really a virtual hangout and we've actually started exploring other 157 00:23:21,133 --> 00:23:33,833 things like glimpse and things like that we utilize for our new orientation for students and for FYE. And it's it's just been extremely helpful and we're doing the same for Second Year and CHESS students as well. 158 00:23:34,566 --> 00:23:37,166 Julius: You used the expression, glimpse or glintz. What'd you say? 159 00:23:38,466 --> 00:23:49,132 Claudia: So I'll put it in the chat here. So it's a social outlet. It's very similar to Zoom and they can go in and they can 160 00:23:49,466 --> 00:24:02,366 do meet and greets and how is it, you know, "What movies are you watching? What books are you reading?" And we figured we had to act fast and think fast. And it works so well that we're continuing to be that moving forward. 161 00:24:03,733 --> 00:24:07,933 Julius: I appreciate Claudia's comment that they're sharing what we're doing 162 00:24:08,500 --> 00:24:19,133 at Moorpark College with others across the system. Part of what we want to do is as we're figuring out these innovations, that we're sharing it and all the creative stuff that's happening at our campus, 163 00:24:19,366 --> 00:24:24,599 that that becomes part of the statewide discourse and maybe when national discourse on remote learning. 164 00:24:26,833 --> 00:24:28,633 Linda R.: Do we have any students here? 165 00:24:32,233 --> 00:24:34,333 Just wondering if any students. 166 00:24:48,433 --> 00:24:49,766 Julius: Completion of forms. 167 00:24:51,200 --> 00:24:55,233 Linda R.: There was the one comment that caught my attention, and this is from Shannon Macias. 168 00:24:56,400 --> 00:24:58,800 Confidentiality during office hours. 169 00:25:00,800 --> 00:25:01,300 So meetings 170 00:25:01,466 --> 00:25:03,299 are more confidential. 171 00:25:03,900 --> 00:25:04,366 Julius: Yes. 172 00:25:14,000 --> 00:25:19,533 So the advantages from our organization seems to be something we want to also explore further. When we're done 173 00:25:19,900 --> 00:25:28,866 before we're done with the conversation today, we're going to ask folks to volunteer to be part of work groups that looks at operations and policy and best practices, 174 00:25:29,133 --> 00:25:46,833 and then making recommendations in terms of the nature of work. So start thinking of where your passion lies, where you're commitment lies, and how you can help us build this college for the future, which includes, online and remote work. Okay, let's go on to the next topic. 175 00:25:50,933 --> 00:25:54,333 Mary: Next, possible remote work guidelines. 176 00:25:58,800 --> 00:26:11,933 Julius: So, again, chat responses. identify one word guideline that we should consider for remote work assignments. Identify one work guideline that we should consider for remote work assignments. 177 00:26:15,166 --> 00:26:23,899 So we were thinking of what gets to be remote work, who gets to do remote work, or how about what gets done. What guideline would you provide us? 178 00:26:24,300 --> 00:26:32,133 So that's a chat response. One guideline that we should consider. So if we said productivity, then what do you mean by productivity? Give an example. 179 00:26:32,900 --> 00:26:34,233 [Linda R.]: Reflect student needs. [Julius]: Reflect student 180 00:26:35,666 --> 00:26:36,532 needs, good. 181 00:26:37,900 --> 00:26:41,300 Linda R.: Rotations. Require remote office hours. 182 00:26:43,633 --> 00:26:46,299 Julius: Fantastic. Efficiency. Yes. 183 00:26:49,533 --> 00:26:51,899 Linda R.: Sharing files need to be more streamlined. 184 00:26:54,266 --> 00:27:00,166 Julius: Excellent. And when your kid is, there's flexibility, so you don't have to just take a day off. 185 00:27:00,166 --> 00:27:04,599 Linda R.: Phil is asking what do you mean by a remote work guideline? 186 00:27:06,033 --> 00:27:08,799 Julius: So if we're looking at how we want... 187 00:27:09,366 --> 00:27:10,399 Linda R.: Remote assignments, I'm sorry. 188 00:27:10,766 --> 00:27:13,699 What do you mean by a remote work assignment? 189 00:27:14,100 --> 00:27:15,733 Julius: It just means working remotely. 190 00:27:16,800 --> 00:27:26,000 So not from your office or if you are doing work from your office, it means, just not -- not from your office. Let's look at from the work site. 191 00:27:28,000 --> 00:27:34,700 How do we define remote work assignments and what guidelines should we use, to make that determination. 192 00:27:36,466 --> 00:27:44,566 So I see one, and said, if work can be done remotely, something, something, something. So we need clarification on that kind of guideline. 193 00:27:47,333 --> 00:27:54,433 So they need to match on site hours. So you can have everybody working online, of course, or remotely from home, you need to have some some 194 00:27:54,933 --> 00:28:12,499 guidelines. So, for example, currently, we have, what, about 30% of our classes are online. So if we're just looking at services, should we be looking towards making sure that at least 30% of our services are online and then the rest are on ground. 195 00:28:18,500 --> 00:28:25,933 So you're getting plans from staff, so as to ensure coverage and effectiveness. Excellent. Thank you Claudia. That's important. 196 00:28:30,766 --> 00:28:33,166 Okay, so online work takes more time then on site. The equity in 197 00:28:35,166 --> 00:28:36,266 assignments. 198 00:28:40,166 --> 00:28:41,566 Linda R.: Do you have your hand up Phil? 199 00:28:43,400 --> 00:28:43,933 Or your? 200 00:28:44,100 --> 00:28:45,633 Phil Abramoff: I didn't know how to do it on the 201 00:28:45,633 --> 00:28:46,533 computer. [Linda R.]: Oh okay. 202 00:28:47,400 --> 00:28:47,933 Julius: Go ahead Phil. 203 00:28:49,166 --> 00:28:50,599 Phil: I have sort of maybe a general 204 00:28:50,966 --> 00:29:02,766 overarching question for you and our other VPs and deans. If we have a particular project we have to get done, like writing a program plan or creating a schedule spreadsheet, 205 00:29:03,600 --> 00:29:12,633 if we are getting that done, what would your concern as an administrator be as to whether we're doing it in our office or at home? 206 00:29:15,366 --> 00:29:19,566 Julius: So are you meeting your hours for on campus presence? 207 00:29:20,066 --> 00:29:25,466 Phil: Well meaning that, for the particular project, if we are the particular project done, 208 00:29:26,800 --> 00:29:33,700 does it make a difference to you, whether it's done physically on campus or just simply working at home? 209 00:29:34,166 --> 00:29:36,899 Julius: So if it's like the question you asked around 210 00:29:38,033 --> 00:29:47,399 program plans, I would ask a couple of questions, if I were your dean. I would say so, "Are you going to be meeting with others? And will that meeting need to be done virtually? 211 00:29:48,133 --> 00:29:52,999 Are you going to need information or data that is physically in a particular space? 212 00:29:53,500 --> 00:30:06,600 Will the work tasks require interaction with others, that cannot be done remotely or is better done in person?" I would ask those questions before I would then sort of say, 213 00:30:06,933 --> 00:30:14,299 "Okay, this work needs to be done remote and this work needs to be done in person." I think we need to figure out task. 214 00:30:14,900 --> 00:30:19,433 Then we need to figure out who is needed to accomplish the task and what's needed accomplish the task. 215 00:30:19,933 --> 00:30:26,533 And I think it's also important as we do that, we need to figure out is this is something we're going to do consistently and all the time. So we're building it to permanent 216 00:30:26,933 --> 00:30:36,633 practice, or is it a temporary thing, or is it a seasonal thing? So program plans are seasonal, right? So I don't see a reason why, if you're going to work on your program planning, gather 217 00:30:37,000 --> 00:30:46,533 departments and then you have a meeting and you do it virtually, and so you can meet that virtual interaction, either by getting your home or being on campus, and people can join from various locations. 218 00:30:46,900 --> 00:31:04,133 That would be acceptable. But again, I would say it's very task dependent and it's dependent on the community that's going to be involved in that work, and also, clearly involving students. Then what is the nature of interaction with students and their access to that interaction? 219 00:31:06,100 --> 00:31:08,033 Phil: So, I guess to answer your question briefly, 220 00:31:09,266 --> 00:31:21,232 I think a lot of us have been able to do this by say making a lot of phone calls. Creating maybe, impromptu Zoom sessions, with one or a couple of people. 221 00:31:21,666 --> 00:31:33,666 And a lot of the work doesn't necessarily have to be done with other people. Like once we've gathered all the information and we're simply writing all the text into the program plan template, things like that. 222 00:31:35,866 --> 00:31:54,899 I guess my concern is that we can do a lot of that at home and get it done at home. But then again, we may not want it to be the new normal because there is something missing with us not being all physically in a room together and seeing each others faces in that way as well. 223 00:31:55,900 --> 00:32:14,866 Julius: So those are factors that need to be taken into, that's what I mean by the nature of the task, right? Part of the nature of that task, might be that it requires a community assembly. And if that's what is required in that interaction, then you give that priority over the ease of gathering online. 224 00:32:16,800 --> 00:32:23,000 Phil: And I think a lot of us have adjusted by doing work as it fits our schedule at home, like 225 00:32:24,100 --> 00:32:28,900 two hours from 10:00 pm to midnight to work on program plan, things like that. 226 00:32:30,666 --> 00:32:30,799 Julius: And I 227 00:32:31,233 --> 00:32:33,333 would say we probably would be doing that all along anyway. 228 00:32:34,466 --> 00:32:41,532 There's always an element of that in all our jobs, in most of our jobs and now, it's just that, now we have that 229 00:32:43,766 --> 00:32:45,866 authority and that technology, and that support to do that. 230 00:32:49,766 --> 00:32:51,266 Phil: Okay, thanks. That's my input. 231 00:32:51,966 --> 00:32:52,666 Julius: Thank you Phil. 232 00:32:54,000 --> 00:32:55,400 Shall we move on to the next forum 233 00:32:57,433 --> 00:32:57,933 topic? 234 00:33:01,900 --> 00:33:11,733 Mary: Those were the three topics Julius. We were going to then go and talk about next steps and work groups and what kind of time frame, we have around 235 00:33:11,866 --> 00:33:24,966 this work? [Julius]: Okay. So before we go to that. Are there any general questions or comments that folks want to make, either as a raised hand or as you type something into the chat? 236 00:33:30,266 --> 00:33:48,199 Mary: Julius one of the questions that the Chancellor raised this morning, I thought was a very interesting one, I believe he suggested that what we're doing is that we're down about 20% from where we were prior to Covid. So his question is, 237 00:33:50,966 --> 00:33:53,099 is the 20% due to 238 00:33:54,300 --> 00:34:05,600 Covid and all of those dynamics? Is it about our changes and what do we have to do differently to get those 20% back? So I thought that was an interesting 239 00:34:06,666 --> 00:34:08,466 piece to throw into the mix as well. 240 00:34:09,666 --> 00:34:12,632 Julius: Exactly. Yeah I mean, if we start looking at 241 00:34:13,800 --> 00:34:22,466 enrollment, then we need to look at ways in which we meet the needs of students, so that we distribute the instruction and the services, particularly student services, 242 00:34:22,800 --> 00:34:32,000 around that. But it also means we need to listen to what students are saying more often, as you build that schedule and so it's not instructor 243 00:34:32,900 --> 00:34:44,966 preferred scheduling, it's not staff preferred scheduling, but it's really about what do students want from the data that we get gathering from them and can we deliver it and what formats are can we divide it to as many students as possible. 244 00:34:45,700 --> 00:34:54,700 Students are voting with their feet right now, right? They're saying, "We want online," and so does that mean that we become an online college? 245 00:34:55,466 --> 00:35:02,532 Not really. Built and invested in structure. But what does that mean, in terms of we build services and build instruction. 246 00:35:03,033 --> 00:35:16,499 And how do we do that. Are we really hearing from the ones who are feeling comfortable about online, is that the case? Or are we hearing from everybody and it's just the reality that that's where the distribution is, because folks are figuring out how they can make their life's work. 247 00:35:20,700 --> 00:35:37,800 Okay. So I think it's important if you're a department chair, or if you're a program lead to think about these notions of enrollment, but it's also important if you're faculty because the reality of it is that our classroom numbers have been declining. Even prior to Covid. 248 00:35:39,400 --> 00:35:48,700 The average units taken as a declining prior to Covid and we know our students have incredibly busy lives, maybe a little bit more so than before. 249 00:35:49,500 --> 00:36:02,233 We also know that the demographic of our college is changing. So it's not just the 18 to 24 year olds. We're getting more older students. And even with the 18 to 24 year olds, we're getting more and more people who have multiple responsibilities and school is just a slice of that. 250 00:36:03,400 --> 00:36:07,600 Mary: Some great comments Julius in the chat regarding this. 251 00:36:10,933 --> 00:36:22,866 Julius: So I'm hearing that students are upset that they're aren't many online. They like an eight week class and a model that PACE uses. So that's an example of something, we can say, "Okay that model is working and where else can we replicate that?" 252 00:36:23,200 --> 00:36:39,633 And how else can we develop programs in our individual career education programs or even some of our transfer programs? I mean nursing runs as eight week classes and the semester is built around that and it's worked for the nursing program. What might work for another program? 253 00:36:41,033 --> 00:36:41,899 For example. 254 00:36:43,366 --> 00:36:45,466 Good insight. Thank you so much for your sharing. 255 00:36:47,900 --> 00:36:59,966 Linda R.: There was a comment made about most of our students being millennials and how they are used to technology and how they love it and it would be 256 00:37:01,500 --> 00:37:12,900 something to consider as we adapt and respond to that. So keeping a combination of online services and remote. 257 00:37:13,866 --> 00:37:20,399 Julius: Yes, and that aligns with what Loay was saying that trying to make sure that we're meeting the needs of both groups of students. 258 00:37:22,633 --> 00:37:33,399 And then, Michelle Perry asked the question, "What's the difference between working in an enclosed office on campus and working remotely from home?" That's a very good question. And I would love to hear what people have to say in response to that question. 259 00:37:40,266 --> 00:37:41,832 Drew LaFave has his hand up. Drew? 260 00:37:47,800 --> 00:37:49,366 Linda R.: Go ahead, unmute yourself Drew? 261 00:37:55,200 --> 00:38:03,033 Drew LaFave: Alright, there we go. Okay, sorry about that. I've been wondering that too, about working in a closed office versus working remotely. I think 262 00:38:04,033 --> 00:38:16,266 those of us who don't have positions that really face students much at all, it seems very much like it's like working from home, but just with different walls around. So that's something I've been wondering about a lot too. 263 00:38:18,066 --> 00:38:22,066 Julius: Thank you Drew. What that says and I see a couple of comments, 264 00:38:24,200 --> 00:38:38,466 agreeing with you is that the nature of work for different positions, for positions differ, and we need to take that into consideration as well. That some work is done in isolation or "isolation", independently is actually a better term. 265 00:38:39,966 --> 00:38:40,599 And so... 266 00:38:42,633 --> 00:38:45,966 so what we want to do is note and acknowledge that. Sile? 267 00:38:47,000 --> 00:38:53,766 Sile Bassi: So I've been doing new student remote intakes now on campus, where I was doing them at home, 268 00:38:54,100 --> 00:39:05,166 and I was way more efficient at home. I had a better setup with my computer. I had two computers going and I had such a seamless system. Now I'm in my office 269 00:39:06,033 --> 00:39:15,033 and I actually end up bringing in my own laptop so I can have the two computers. And the system isn't as efficient as I was at home. And I'm still serving the students remote. 270 00:39:15,466 --> 00:39:23,699 And you come on campus and I close the door in my office and I just work by myself on my computer at work, instead of being at home, 271 00:39:24,233 --> 00:39:41,666 where I am more efficient, with just even my technology that I have available for myself, and even the comfort of my chair and the ergonomics and everything. I think I've seen one student on campus since I've started and everyone else is remote. 272 00:39:46,366 --> 00:39:53,132 [Julius]: So what you're saying it's a technology support that you have at home that's different from on campus? [Sile]: Yes. 273 00:39:53,300 --> 00:40:06,033 Sile: Very much so. I mean it's even the comfort of my chair and the way the computer, I can see the students better on my home computer, because I have a huge screen and I have a much better setup 274 00:40:06,433 --> 00:40:19,733 than I do in my office. And I'm doing the exact same work, but I find it more difficult on campus. And it's still isolating. I'm in my office with the door closed so I can take the mask off. 275 00:40:22,066 --> 00:40:30,466 Julius: Right? So the point that you're making is that the technology support is necessary to get that piece of comfort. 276 00:40:30,833 --> 00:40:44,899 And I would posit that for moving forward, that we need to start looking at the kinds of technology support that will replicate that comfort for as many people as possible and, of course, doing it within the resources that are available to us. 277 00:40:47,333 --> 00:40:55,566 Mary: Nathan has a comment about from our music class, "One fourth of the online synchronous students struggled and ended up dropping." 278 00:40:59,933 --> 00:41:10,899 Julius: So that's a factor to be very clear about so that we don't do a disservice to our students and our 279 00:41:11,966 --> 00:41:13,899 campus mission, right? 280 00:41:21,200 --> 00:41:24,200 Mary: Julius, do you want to move to the next steps, where we can really... 281 00:41:24,433 --> 00:41:25,133 [Julius]: Let's do that. [Mary]: see input. 282 00:41:26,766 --> 00:41:34,566 Let's go to the next slide. So our goal as we move forward with this is to 283 00:41:35,533 --> 00:41:46,733 get work groups together and get work groups to work on the following topics. Our processes and policies. Areas and jobs. Best practices. And operational recommendations. 284 00:41:47,266 --> 00:41:51,466 And the timeline we're looking at is between September 7 and September 30 285 00:41:52,200 --> 00:41:56,100 for these work groups to meet on a weekly basis by Zoom, 286 00:41:56,500 --> 00:42:05,200 and really help to clarify what we mean by best practices, for example, and gather the best practices from across the campus and 287 00:42:05,433 --> 00:42:19,533 some from this conversation today. And make a recommendation in terms of, here are the best practices that have come out of remote work. Some we need to certainly integrate into our long term work and others, we need to look at particular context. 288 00:42:20,600 --> 00:42:30,733 Make those recommendations by October 1. So again, with each of these groups, we're looking to have like we do with our social justice work group of faculty, 289 00:42:31,433 --> 00:42:41,999 a classified, a manager, and a student. Having each one of those people to lead the group so that we get multiple perspectives. 290 00:42:43,500 --> 00:42:46,733 So we're looking at getting volunteers. 291 00:42:47,233 --> 00:42:59,666 Processes and policies just means we look at operational processes and then we'll look at policies that might want to come out of that. So, for example, we can say we want a policy to be that someone says, 292 00:43:00,600 --> 00:43:11,166 40% of our work in a particular area is done remotely and we acknowledge that and we'll build processes to support that. 293 00:43:11,533 --> 00:43:18,733 Or it might be that we want to have shifts of people coming in, so that if there is exposure, there'll be 294 00:43:19,600 --> 00:43:30,766 a reserved group of folks who are not in the day that there was an exposed person or somebody who came in close contact and in so doing, build against [indiscernible] transmission. 295 00:43:31,766 --> 00:43:43,432 In terms of areas and jobs, looking at particular areas across the campus and saying, "Okay now, what would remote work look like for this group of people? Can they do remote work?" There are certain folks who cannot do remote work. 296 00:43:43,666 --> 00:43:46,599 There's certain folks who can do some remote work, but not predominantly 297 00:43:47,100 --> 00:43:57,200 remote work. So what would that look like? And this group would also be looking at making recommendations for jobs that can be done remotely and then we kind of write job descriptions that are very close 298 00:43:57,700 --> 00:44:10,066 in support of that and others that may not be. Best practices, that speaks for itself. And then operational recommendations like someone just talked about, technology and such, that helps to 299 00:44:11,833 --> 00:44:25,833 support their efficiency. So these are the four groups, and we would like to make sure that we get a cross section of participants in each of those four groups. And 300 00:44:26,533 --> 00:44:33,666 so we're looking for volunteers. Are we asking that people put their their names on the link? Sign up? And thank you very much Michael. 301 00:44:34,500 --> 00:44:38,800 So to sign up for a particular work group, there's a link right there here and 302 00:44:39,266 --> 00:44:52,066 now for you to do that. If you want to think a little bit more about it and then come back and do that, you can also thought we would like to get as many people as possible, so that when we come back from Labor Day, the groups can begin right away. 303 00:44:54,333 --> 00:45:03,633 Mary: You want to go over the time frame too Julius? So you're looking from after Labor Day, the 7th through the 30th, and then summarize the recommendations? 304 00:45:04,400 --> 00:45:12,933 Julius: Right. So the recommendations are available by October 1. So that means at least meeting once a week, if not more, so that you can go ahead and 305 00:45:15,100 --> 00:45:24,900 look through the data, gather more information, in some cases, you may need to look through our contract and see how this might be impacted. 306 00:45:25,600 --> 00:45:38,333 You want to look at our practices outside of the institution, outside of higher education, outside of our district. So all of this is really giving you time to really think through it, making sure that we identify who in that group 307 00:45:38,966 --> 00:45:47,532 is taking on leadership from each of our various constituencies groups. We need to reach out to students, so we will need the folks from student services, particularly, 308 00:45:47,966 --> 00:45:56,666 Kristen and the folks who are working with our ASMC folks to get student participation in these conversations, so that they would be meaningful. 309 00:46:01,433 --> 00:46:02,899 Questions? Comments? 310 00:46:05,500 --> 00:46:08,633 Michael has put up the sign up sheet for remote work. 311 00:46:14,033 --> 00:46:19,433 Loay Alnaji: The sheet doesn't have a place to type your name or my name. So did I miss something? 312 00:46:21,466 --> 00:46:29,332 Michael Ashton: Click next at the bottom of the form that will take you to the work group sign up portion. It's an all inclusive form for all of the things that we've covered today. 313 00:46:29,700 --> 00:46:33,300 Loay: Yeah but where do I type my name? You know, like, I want to go there or... 314 00:46:35,033 --> 00:46:37,699 How would you know me? It's anonymous. 315 00:46:38,266 --> 00:46:39,499 Dina: It's on the last page. 316 00:46:39,633 --> 00:46:40,799 [Michael]: Yeah. [Dina]: Just click next. 317 00:46:42,700 --> 00:46:42,966 Loay: Okay. 318 00:46:45,500 --> 00:46:50,233 Julius: Did that work for you Loay. Try that and see. Okay, did it work for anyone? 319 00:46:53,600 --> 00:46:54,133 Loay: I'm on that page. 320 00:46:55,633 --> 00:46:56,266 I don't see name. 321 00:46:56,500 --> 00:46:59,500 Michael: You have to first select yes, you want to be part of a workgroup. 322 00:46:59,966 --> 00:47:02,132 Loay: Ah, okay, so now it shows up. Okay. 323 00:47:04,033 --> 00:47:05,333 Julius: Excellent. Thank you. 324 00:47:08,400 --> 00:47:09,100 Okay. 325 00:47:13,266 --> 00:47:30,599 Mary: So Julius, after the recommendations are made and the data is pulled together, then we can then have an opportunity to share this information out, after we can put some, I think some perhaps, some word clouds, I can really envision that I think will be really 326 00:47:32,066 --> 00:47:41,466 helpful to all of us, as well as the solid suggestions. And take those recommendations and see where we can move them to the other campuses in the district. Is that what your plan is? 327 00:47:41,466 --> 00:47:46,332 Julius: Yes. So the process is that each of the colleges is having conversations around remote work. 328 00:47:46,800 --> 00:47:56,000 And they will gather information from the campuses and then we'll bring that to the district level. There will be a district level view of this, and some of it are being done by HR because a lot of 329 00:47:56,400 --> 00:48:04,200 are work assignment related and then that group will then make recommendations to Chancellor's Cabinet, 330 00:48:04,633 --> 00:48:11,733 as to how we go about doing this. Those recommendations will then be reviewed by Chancellor's Cabinet, and then taken to 331 00:48:12,233 --> 00:48:19,599 the Board. The ones that need to be taken to the Board, the ones that are not operational in nature, the ones that are policy driven, 332 00:48:20,466 --> 00:48:34,499 we're looking at a time line of really, starting to put some of this into practice by next spring. Late next spring, so the work of gathering information is done this semester. Conversation happens this semester between the three campuses. 333 00:48:35,000 --> 00:48:42,066 And then to the district, and then in the early spring there's further review at the district level with 334 00:48:45,266 --> 00:48:58,232 presentations to the Board in areas where it is policy and policy needs to be written or amended to enable things to happen. So if we needed to add new job descriptions that have built into 335 00:48:58,866 --> 00:49:07,332 remote work, or if we needed to renegotiate a piece, those pieces will then be happening in the spring semester and beyond. 336 00:49:09,400 --> 00:49:09,766 Okay. 337 00:49:12,166 --> 00:49:20,566 Comments? Questions? I want to respect people's time. We said this will go for an hour. We now, got about seven minutes left of that hour, and so I just want to make sure that 338 00:49:20,866 --> 00:49:28,532 we're taking the opportunity to give you a sense of what we're expecting, where things might go. And again, we do this the Moorpark way. 339 00:49:29,233 --> 00:49:36,099 So we gather together, we talk until we stop talking, we put together unreasonable and operational 340 00:49:36,833 --> 00:49:44,633 recommendations. It will be helpful for these to come in the form of recommendations and it would be helpful for these to come in very specific 341 00:49:45,100 --> 00:49:53,966 directions. So if you're looking at a particular job classification, making that recommendation around that particular job classification, is important. 342 00:49:55,600 --> 00:50:02,700 There was a comment at some point here that about feeling safe or not safe on campus and I just do want to make it very clear 343 00:50:03,466 --> 00:50:12,366 that this is a safe campus to be on. The folks who have worked tirelessly this summer, to make sure that we have 344 00:50:12,800 --> 00:50:21,333 our ducts cleaned and we have UV light put in and all of that work, have done it because we believe that we do that, and it will make things safer. 345 00:50:22,333 --> 00:50:24,366 These no 100% safety anywhere. 346 00:50:24,866 --> 00:50:34,766 But there is safer and we've done a lot of work around that and I appreciate everybody who's been part of that work. And we are also partially responsible for our own safety. So that means 347 00:50:35,100 --> 00:50:47,366 we get vaccinated. That means that we are wearing masks. That means that will be models for our students. And that also means that we practice caution and all of that 348 00:50:48,600 --> 00:50:53,166 is a community as well as an individual responsibility. 349 00:50:54,633 --> 00:51:04,399 I thank you so much for the time that you spent with us today. I appreciate having over 150 people participating in this. This is Moorpark College. This is the way we do things. 350 00:51:04,666 --> 00:51:13,532 I again, know that we're going to a lot right now and that people are in some cases are [indiscernible] or disenfranchised, but I would like us to 351 00:51:13,966 --> 00:51:23,666 really come back to our purpose, which is really to serve students and do the very best by students. And agai,n I know everyone's commitment is to doing that. 352 00:51:24,300 --> 00:51:34,600 I hope that you will continue to put that as the center of our conversation. Thank you so much. Have a great rest of the week, and please, please, please volunteer to be in these work groups. We need your voice. We need your energy. 353 00:51:41,300 --> 00:51:42,766 Mary: Thank you all. Have a great day.